Thursday, 14 July 2016
Black Box Thinking - book review
The key message is that if we want to drive improvement and innovations we need be more honest and critical of failures. We need to understand what happened and what needs to be done differently based on that learning.
Some of the case studies are nothing short of scandalous and yet, I suspect few professionals are entirely innocent. Particularly eye-opening is the example relating to latex gloves and the bravery of the anestistist in challenging the surgeon. The book is also a call for bravery and the need to intervene when it is clear to you a mistake is being made. I will not spoil the book by saying more.
For procurement professionals this critical reflection could address why a key stakeholder didn't seem to welcome your advice, whether a negotiation could have delivered a better outcome, whether the sourcing strategy was optimal, and even if the last interview. Within the profession we talk a lot about innovation - to me this is a practical book on making innovation happen.
I found the book really easy to read, excellent for the holidays and really thought provoking - it will not be going to the charity shop but added to my 'must keep and re-read'. I recommend.