So what's the 'forgetting the manifesto' lesson for procurement? Well, I have long since stopped being surprised when I find out that procurement staff are oblivious to the higher-level policies, and even their own prior commitments, which are supposed to shape their decisions. For example, a commitment that all staff complete anti-bribery training - when you ask the staff when they last completed it they were unaware of such a commitment. Then there's the Fairtrade commitments, the sustainable procurement commitments, prompt payment commitments, .... need I go on? Breach of all these 'policy' commitments represents a reputational risk at the very least. Let's face it the commitments are rarely made without a lot of deliberation and business case justification.
Many of those commitments are voluntary but there are also statutory commitments - surprisingly there appears to be little external policing of those, for example, the Equality Act, Modern Slavery Act and Bribery Act.
Strange thing is when you interview staff for a position, quite frequently they can trot out all the relevant commitments!
Is this a case of selective memory or perhaps just ignorance? Both could be factors but they are unlikely to be the only causes.
My suggestion to ensure there is no 'forgetting' is that:
- Complete an audit to identify and catalogue external and internal commitments;
- Embed within risk management, yes, even at the top table;
- Raise awareness;
- Ensure no commitments are overlooked through the use of checklists for both strategy and tactical decisions.