Showing posts with label revolutionising procurement. Show all posts
Showing posts with label revolutionising procurement. Show all posts

Tuesday, 15 May 2012

"Never take your foot of the [procurement] reform pedal"

"Procurement reform remains one of the biggest challenges and its success is vital to ensure that hard-won gains do not unravel. Reform has to be a process of constant revolution, with the toughest decisions pushed through as quickly as possible, often in the teeth of opposition. If you lose momentum in this process, you are done for." 

 I read the above Opinion piece by Liam Fox, the former defence Secretary of State, in today's Times (p.20).  The comment was specifically about Ministry of Defence procurement but I felt it was so transferable to procurement improvement, in general, it just had to be shared.

Monday, 19 March 2012

Maude's procurement speech impediment

Back in November I spent some time reviewing Francis Maude's speech on revolutionising procurement.  My key messages at that time included:
  1. The ideas espoused would not revolutionise how government buys because most of initiatives were far from new but recycled;
  2. Policy makers need to concern themselves less with rhetoric and more with delivery.  Just saying something is going to happen, evidence would suggest doesn't make it happen - embedding in practice is the challenge;
  3. Policy makers need to make greater use of evidence based research, have consistency in definition of key terms, understand existing policy and commitments, and, collect and learn lessons from the past; 
Francis Maude made, what to me was, a follow-up speech at the Procurex Conference on14 March.  It seems sensible to consider what he said.  

Maude describes himself as "the Minister who gets excited about procurement". Whether or not that is a good thing will be judged in the fullness in time.  However, I wonder if his 'excitement' is a barrier. I honestly question whether those advising him are intimidated by his excitement and are being as diligent as they should be in their advice.

Thursday, 26 January 2012

Obama's State of the Union message to procurement

It’s not often I take the time to look for procurement messages in a US Presidential address, but Obama’s State of the Union address has some interesting messages for the procurement world.

Obama views the economy has been weakened as a result of outsourcing!  Does he mean

Thursday, 12 January 2012

Minister admits Public Procurement Litigation Agency overspend



Today the new Secretary of State responsible for procurement was questioned by the influential Public Administration Committee on why there had been a five fold increase in the costs associated with running the Public Procurement Litigation Agency.  She explained that a new industry had grown up on the back of the The Public Contracts (Amendment) Regulations 2009.  The Regs were introduced to implement the Remedies Directive (2007/66/EC) and according to the SoS have changed the dynamics within the public procurement market.  The Regs were the first justification for the overspend.

The SOS then reminded PAC that a former Cabinet Minister had publicly admitted a bias amongst the public procurement community against UK suppliers.  Independent academic research then revealed

Friday, 23 December 2011

A double helping of Christmas cheer and IT procurement woes

This morning I read Peter Smith's exclusive on a previously undisclosed undisclosed procurement capability review.   I gave a cheer for Freedom of Information.

I then picked up my paper at the local shop and read the wonderful headline 'Patients get right to see medical records online' and laughed.  I laughed for three reasons.

Firstly I have spend the best part of a year

Friday, 2 December 2011

Has the revolution in public procurement had its first skirmish?

It's seems like only a few days ago Maude's revolutionary vision for public procurement was being discussed.  Well to be honest it was only a few days ago, 21 November to be precise.  I questioned the potential impact of the revolution but not the intention.  Nevertheless I was amazed to read Francis Gibb's report in today's Times which implies the outcome of the revolution's first skirmish.

You will recall that Maude announced there would now be early consultation on procurement, that procurements would take 120 days, publishing of forward procurement plans, ...

So it is a surprise that yesterday the Justice Secretary Ken Clarke announced that consultation on a new approach to procuring legal aid (£2bn) has been delayed for two years with implementation now planned for somewhere around summer 2015 - a lot more than 120 days.  So had a forward procurement plan been published to provide 'certainty' it would need to have been ripped up, but when will those contracts appear in a forward procurement plan?  May not be until after the next election!

Allegedly the delay had something to do with concerns expressed by the legal profession over the potential award of contracts on lowest price.  I would like to think that if I was reliant on legal aid the legal team representing me were not the 'lowest bidder'.
Setting that aside, this raises an issue which anyone who has previously engaged in early supplier discussions will recognise.   Before you discuss with the market you need to understand the relative power and have a strategy for moving forward.  Market sounding and early dialogue can become negotiation and needs to be well thought through and managed.

Anyway, the legal profession claim this isn't a delay but a rewrite of the whole approach - I'd like to hear what options had been considered and whether new options have emerged?  Apparently Ken Clarke, in a statement to MPs, said he believes competitive tendering is "likely to be the best way forward to ensure long-term sustainability and value for money", which doesn't suggest an openness to new ideas.

Oh and to make matters worse we then learn that the lawyers have experienced problems getting paid by the Legal Services Commission.  Now if lawyers can't use the might of the Late Payment of Commercial  Debts (Interest) Act 1998, what hope is there for other SMEs who lack that expertise.  Yes, 1998, provided some redress for suppliers that they would be paid in a timely manner or be in a position to charge interest.  Isn't one of the biggest problems facing SMEs as a result of the credit crunch cash flow and access to credit!  Well in my paper  'Public procurement strategy for accelerating the economic recovery' (available on request), way back in 2009, I argued that the UK government could help SMEs if it just paid in 5 days using Purchase Cards or at the very least on time.


I'd like to know how the work is currently awarded - if it's not legal who on earth would take a challenge?  I'd like to know what has been identified as the current approach weaknesses and how the approach will be improved?  I'd like to know the potential savings which delaying the process is going to forego - I assume someone quantified those.

Finally, I'd like the reassurance that those leading the revolution will take on board the lessons from this first skirmish and learn from them.  Is there a wonderful 'lessons learnt log' - now that would be interesting reading!


Reference:
Gibb, F. 'Lawyers welcome delay over plans to give £2bn legal aid contracts to lowest bidder', The Times, 2 December 2011, p.8.

Saturday, 26 November 2011

A speech in time: Maude's revisionist revolution in public procurement


On the 20 November 2011 the UK Cabinet Office heralded a speech to be made by Francis Maude MP (Minister for the Cabinet Office and Paymaster General) as “… a package of measures that will revolutionise how government buys from the private sector.”  (2011a).  Given the anticipated impact, closer examination of the speech is justified to establish the validity of such a claim.   A review of the speech (Cabinet Office, 2011b) does not reveal any such revolutionary in initiatives but, on the contrary: a failure to demonstrate appropriate use of evidence based research; a failure to have consistency in definition of key terms; a failure to understand existing policy; and a failure to collect and learn from lessons from the past.
This paper critiques the speech providing evidence of these failures prior to setting out conclusions.

Failure to demonstrate appropriate use of evidence based research
As a result if comparing the value of UK (3%), Germany (1.9%) and France (1.5%) awards to foreign businesses, Maude says UK public procurement has a bias against British suppliers.  He also asserts that France and Germany don’t break any of the public procurement rules. 
The logic that 97% of the value of UK public procurement is with the domestic market indicates a bias against the domestic market appears a weak foundation for policy.  Especially since it is not evidenced that the imported 3% could be supplied domestically.  The claim that France and Germany “do not break any rules” only has relevance if supported by relevant and useful case studies.
A question also arises over the evidence that aiming to build long-term strategic relationships is compatible with assisting SMEs and the Third Sector.  At face value such strategic relationships would be expected to create an additional entry barrier for SMEs and the Third Sector. Is there any evidence that such a shift will help overcome the so called “anti-UK bias in the way our public sector does its shopping”.  
One of the initiatives that has already started has been to provide the largest suppliers with a single point of contact to engage across Whitehall.  No evidence has been provided as to the benefits this has achieved or that it has not adversely affected those who do no have that access.
The Minister states the average cost of each French public sector procurement is  £19,000 while in the UK it is £46,000, and that typically UK bidder costs are four times as much.  Set alongside this is the example of it costing one charity £800,000 preparing to bid for a local government contract.  It would have been useful if the evidence on how these costs were made up so that steps could be taken to taken to apply a targeted approach to reduction.  Logically this should be a higher priority than reducing purchasing timescales.
The proposal is to set a presumption against the use of competitive dialogue.  This appears a bizarre statement given that the Regulations already have a presumption against competitive dialogue in that the procedure is only available for complex procurements; effectively when there is no other alternative.

Failure to have consistency in definition of key terms
There has been an on-going discussion on the differences between purchasing, procurement and commissioning for some time.  Drawing a variety of sources including evidence given by a former Cabinet Office Minister of the Office of the Third Sector to the Public Administration Select Committee, and the Cabinet Office Third Sector Action Plan (2006, p.5), Murray (2009) sought to corral UK central government interpretations and provide a definition of commissioning.  The Cabinet Office have separately published ‘Eight Principle of Good Commissioning’ (Murray, 2011).  Yet Maude says “Before procurement should come commissioning” implying that commissioning is merely having early dialogue with the market – this only represents the second of the Cabinet Offices own Eight Principles and is much narrower than that presented by a previous Cabinet Office Minister and Murray’s 2009 research.   Later in the speech Maude adds to the confusion by implying that commissioning is synonymous with purchasing.
Then Maude refers to “New lean sourcing”.  Lean supply was developed as part of the Toyota Production System and reported as long ago as 1993 (Lamming) and case study evidence of its application in the public sector reported in 1998 (Erridge and Murray, 1998).   The principles of lean supply appear to replicate those Maude espouses – why therefore use a new term or indeed imply that lean supply is new?
Consistent us of terms becomes particularly important when it is proposed there will be a new training initiative, the Commissioning Academy, otherwise there is likely to be significant confusion which itself will act as a barrier to business.  Equally the use of a new term when an existing is in place will reduce the body of knowledge which can be drawn upon.

Failure to understand existing policy commitments
It would have been assumed that prior to announcing “measures that will revolutionise how government buys” there would have been a comprehensive scan of how government currently buys and existing procurement policy.  It is therefore surprising that the Minister’s speech implies a lack of awareness of recent Cabinet Office initiatives concerned with buying, specifically, the Third Sector Action Plan, which included the Eight Principles of Good Commissioning and the National Programme for Third Sector Commissioning (Cabinet Office, 2006a), and the Social Enterprise Action Plan (2006b).  These set along side the policy commitments of the Compact, Small Business Concordat (Murray, 2011) and the recommendations of the Kelly Report (2003), to cite only a few of many, address most, if  not all, of the speech’s attempts to ‘revolutionise’.  This lack of awareness is not only a terrible indictment but also begs the question how policy is actually developed.  Far from a ‘package to revolutionise’ this is a recycled package.
This is not to suggest that progress on current initiatives has not been made but, if it has, that is ground gained from a previous revolution.  But what is to happen when organisations are asked  to effectively replicate what has gone before.

Failure to collect and learn lessons of the past
Given that the attempt to revolutionise represents nothing new, the biggest failure of the whole speech is its failure to say what will be make the proposed changes work.  One would have hoped these lessons learnt would have been stated and the confidence given to the audience that this time implementation will take place.  Murray (2011) addressed the failure of a number of the earlier initiatives to cascade from policy to embedding in procurement strategy, procedures and performance management.  The speech lacked an explanation of how the ‘revolutionary initiatives’ will be monitored.  Without that performance management it is difficult to believe that the required progress will be made.

Conclusion and discussion
This paper is not concerned with subjecting the ideas set out in the Minister’s speech to critique with the aim of defeating it.  On the contrary the author supports many of the ideas.
However, the ideas will not revolutionise how government buys because most of initiatives are far from new but recycled.  That is not to say that some of the initiatives should not be re-emphasised at a time when procurement at a time when procurement focus appears to have drifted to a focus on price.  Yet policy makers need to understand there is an enormous chasm between saying something will or should happen and it actually happening – the revolution would need to be embedded in procurement strategy, procedures and performance management.  In the absence of a robust approach to performance the revolution, recycled or not, can only be expected to remain a pipedream.  A failure to implement procurement policy should be a concern as it weakens the whole foundation of the austerity strategy (Muarry, et al, Forthcoming). 
However the other failures identified in this paper, namely, demonstrate appropriate use of evidence based research, have consistency in definition of key terms, understand existing policy and commitments, and, collect and learn lessons from the past, should be of greater concern as they indicate a weakness in policy development and delivery.
Beyond that there is a weakness in the rationale, for example, does it really make sense to discriminate by providing special access to some firms while denying that access to others?  What happens when those who currently have access are deemed to be no longer strategic?
It is hoped this paper will help move forward the revolution in public procurement but the fulfillment of that vision will only be known if a baseline is established now and a subsequent outcome evaluations plan set out and realised.

References
Cabinet Office (2006a)  “Partnership in Public Services:  An action plan for third sector involvement’  http://webarchive.nationalarchives.gov.uk/+/http://www.cabinetoffice.gov.uk/media/cabinetoffice/third_sector/assets/psd_action_plan.pdf accessed 25 November 2011
Cabinet Office (2006b)’ Social Enterprise Action plan: Scaling new heights’,
Cabinet Office (2011a) ‘Radical package unveiled to support business and support growth’ www.cabinetoffice.gov.uk/news/radical-package-unveiled-support-business-and-promote-growth accessed 20 November 2011.
Cabinet Office (2011b) ‘Crown and suppliers: A new way of working’  www.cabinetoffice.gov.uk/news/crown-and-suppliers-new-way-working accessed 21 November 2011.
Erridge, A.F. and Murray, J.G. (1998) ‘The Application of Lean Supply in Local Government’, European Journal of Purchasing and Supply Management, Vol.4, No.4, pp.207-221.
Kelly, C. (2003) ‘OGC Report to the Chancellor of the Exchequer:  Increasing Competition and Long Term Capacity Planning’, http://83.231.159.113/documents/IncreaseCompetitionInGovernmentMarketplaceActionPlan2003.pd access 25 November 2011
Lamming, R.C. (1993. Beyond Partnership: Strategies for Innovation and Lean Supply. Prentice Hall, Hemel Hempstead.
Murray, J.G. (2009) ‘Towards a common understanding of the differences between purchasing, procurement and commissioning in the UK public sector’, Journal of Purchasing and Supply Management, Vol.15, No.3, pp.198-202.
Murray, J.G. (2011) ‘Third sector commissioning and English local government procurement’, Public Money and Management, July, pp.279-286.      
Murray, J.G, Erridge, A.F., and Rimmer, E. (Forthcoming)  ‘International lessons on austerity strategy’ (forthcoming) International Journal of Public Sector Management.